Terms of Purchase

Moazzami Terms of Purchase

These Terms of Purchase (“Terms”) govern all transactions for products purchased from Moazzami. By placing an order on our website, you signify your acceptance of these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Order Placement and Acceptance

  • Order Submission: When you place an order on our website, it constitutes an offer to purchase Women's Tops from Moazzami. You will receive an order confirmation email at the address provided during checkout, which only acknowledges receipt of your order, not acceptance.
  • Order Acceptance: Your order is considered accepted when we dispatch the products, at which point a binding contract is formed between you and Moazzami. In cases of product unavailability, incorrect price display, or other unforeseen circumstances, we reserve the right to decline your order. If your order is not accepted, we will notify you via email at service@moazzami.shop and will not charge you.

2. Pricing and Payment

  • Pricing: All product prices on our website are displayed in USD and include applicable taxes, unless otherwise stated. Prices are subject to change without prior notice, but the price charged for your order will be the price in effect at the time of order acceptance.
  • Payment Methods: We accept various payment methods as shown during checkout, such as major credit cards (Visa, MasterCard, American Express, etc.) and popular online payment platforms. By providing payment information, you represent and warrant that you are authorized to use the chosen method and that the information is accurate, complete, and valid. We reserve the right to verify payment details and may suspend or cancel your order in case of verification failures.

3. Delivery

  • Processing Time: We strive to process and ship all orders within 1 - 3 business days from the time of order confirmation.
  • Delivery Times: Once shipped, orders are expected to arrive at your shipping address within 6 - 12 business days. These are estimated delivery times and can be affected by factors like shipping carrier schedules, customs clearance (for international orders), or adverse weather conditions. We shall not be liable for delays caused by circumstances beyond our reasonable control.
  • Shipping Costs: Shipping costs are calculated based on the weight, size of your order, and destination. The shipping cost for your order will be displayed during the checkout process. Shipping costs are non - refundable, except when the delivery issue is our fault.
  • Risk of Loss: The risk of loss, damage, or theft of products passes to you upon delivery to the shipping carrier.

4. Returns and Refunds

  • Return Eligibility: You may return eligible products within 60 days from the date of receipt, provided the Women's Tops are in their original condition, unworn, unwashed, with all tags attached, and undamaged. Final sale items, personalized products, or items marked as non - returnable are not eligible for return, unless required by law.
  • Return Process: To initiate a return, contact our customer service team at service@moazzami.shop to obtain a return authorization number and detailed return instructions. You are responsible for covering the cost of return shipping, unless the return is due to our error (e.g., wrong item shipped, defective product).
  • Refund Processing: Once we receive and inspect the returned products and confirm they meet our return criteria, we will process your refund within 5 - 10 business days. Refunds will be issued to the original payment method used for the purchase. Note that it may take additional time for your financial institution to post the refund to your account.

5. Product Descriptions and Warranties

  • Product Descriptions: We make every effort to accurately describe and display our Women's Tops on the website. However, we do not guarantee that product descriptions, colors, sizes, or other content are completely accurate, complete, reliable, current, or error - free. If a product you receive does not match the description on our website, contact our customer service for assistance.
  • Warranties: Products may be subject to manufacturer warranties. Details of any applicable warranties can be found in the product packaging or documentation. We do not provide any additional warranties, except as required by law.

6. Limitation of Liability

  • Liability Limitation: To the maximum extent permitted by law, Moazzami shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your purchase from our website, including but not limited to loss of profits, data, or use, even if we have been advised of the possibility of such damages.
  • Total Liability: Our total liability to you for any claim, whether in contract, tort, or otherwise, arising out of or in connection with your purchase from our website shall not exceed the total amount you paid for the products giving rise to the claim.

7. Amendments to these Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of our website or placement of orders after such notice constitutes your acceptance of the modified Terms.
If you have any questions or concerns about these Terms of Purchase, please contact us at service@moazzami.shop.